Client Business Director
You will be instrumental in delivering the unparalleled creative excellence that the world’s most famous booze and billion-dollar beauty brands have come to expect from JDO.
As a champion of the highest of standards, you will be instrumental in delivering the unparalleled creative excellence that the world’s most famous booze and billion-dollar beauty brands have come to expect from JDO.
With infectious energy and relentless passion, you will guide your team to provide outstanding client service as you build strong client relationships that position JDO as key creative partners in the success of their brands. Your deep understanding of the client’s business objectives, dynamics and challenges will help you cultivate successful, long-lasting partnerships based on trust, camaraderie and mutual respect.
You are comfortable and confident in taking final and full responsibility for the creative integrity and overall profitability of multiple projects. With savvy commercial sense and effective negotiating skills, you’ll know what it takes to protect fee income and hit targets. A charismatic networker, you will be able to identify, create and develop commercial opportunities with new and existing clients alike.
As an architect of JDO’s culture, you will actively work to create a positive and collaborative environment where people can grow and feel like they belong. You will take it upon yourself to spearhead initiatives that optimise the agency’s ways of working, strengthening our service offering in such a way that JDO’s reputation for ‘Creating Belief’ reverberates throughout the industry.
Client Business Directors report to the Head of Client Service and work as part of a wider client service team, overseen by Global and Regional Managing Directors.
Responsibilities
- Leadership: You will direct a team of client managers and directors, motivating them and believing in them, whilst also holding them to the highest of standards in order to deliver exemplary client service across all projects.
- Relationship Building: As the client’s key point of contact with JDO, you will cultivate and sustain positive, long-standing relationships, providing expertise and direction for their brands that they trust, respect and follow.
- Client Development: You will identify and convert opportunities to grow accounts, writing and executing client development plans that deliver against the agency’s overall revenue targets.
- New Business: You will take the reins on pitching JDO to prospective clients as a leading provider of creative brand solutions.
- Strategic Expertise: You will collaborate with the strategy team in providing opportunity-seizing direction and problem-solving guidance on major projects.
- Commercial Supervision: You will quality-check estimates and proposals, stepping in to perform critical negotiations when necessary. With vigilance, you’ll ensure that projects are delivered on budget and on time, whilst driving your team to successfully hit their targets.
- Recruitment & Mentorship: You will join the effort in finding the right people for JDO’s client service team and make it a personal point of pride to help all team members maxmise their potential so they can thrive at JDO and beyond.
Experience Necessary
- +8 years as a client service/account management leader in the brand design industry with experience that spans different markets, categories and industries; must include working with brands in the personal care/beauty sectors.
- A proven track record of success working with both established and entrepreneurial brands in delivering strategically driven creative brand solutions with an emphasis on 2D/3D packaging, identity and innovation.
- Team
- Client Services
- Role
- Client Business Director
- Locations
- London
- Remote status
- Hybrid Remote
- Job Type
- Full Time
OUR CULTURE.
People talk a lot about culture these days. JDO genuinely invests a huge amount of time in theirs because we believe a happy team is a more creative team. We believe that the people you work with are as important as the brands you work on and that work should nurture wellbeing as well as pay the bills. Our greatest strength is our people, and we support every individual to excel.
Client Business Director
You will be instrumental in delivering the unparalleled creative excellence that the world’s most famous booze and billion-dollar beauty brands have come to expect from JDO.
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