Strong communicators with impeccable organisation skills, Client Managers and Senior Client Managers are trusted to execute and deliver projects in line with the high creative standards that the world’s most famous booze and billion-dollar beauty brands have come to expect from JDO.

Clients will come to rely on you as an ally that has their best interests at heart while respecting you as an expert that has deep, nuanced understanding of branding and design. With a positive, proactive approach, you will motivate the creative team to do their best work, providing meaningful feedback that moves projects forward.

Now is the time to take the strategic skills you’ve been cultivating and confidently apply them to projects with thinking that is intelligent, intuitive and insightful. As you gain more and more financial knowledge, you’ll focus on running profitable projects that help hit the financial targets of your team and the wider agency.

Senior Client Managers/Client Managers report to a Client Director and work as part of a wider client service team, overseen by the Global Head of Client Partnerships as well as Global and Regional Managing Directors.

EXPERIENCE NECESSARY

+3 years of branding experience that spans different markets, categories and industries; must include working with brands in the alcohol, personal care/beauty and luxury sectors.

A proven track record of success working with both established and entrepreneurial brands in delivering strategically driven creative brand solutions with an emphasis on 2D/3D packaging, identity and innovation.

RESPONSIBILITIES

Leadership: You will lead by example and build strong relationships with members of the client service team as well with other teams within JDO to create a collaborative, supportive culture.

Project Management: You will provide support to Client Directors on major projects while also leading your own projects autonomously. Rest assured, however, that you always be supported by senior members of the client service team and be able to seek counsel and advice on any and all matters.

Client Advocacy: You will take and interrogate client briefs, asking the right questions to get to the heart of the challenge. As a proxy for the client, you’ll ensure design solutions properly fulfil the needs of the brief.

Strategic Thinking: You will collaborate with the strategy team in providing quality thinking on projects. You’ll keep yourself informed about your client’s brands as well as category dynamics to ensure you are able to speak with expertise and confidence.

Business Understanding: You will hone your skills in drafting project proposals that properly align process, timing and costs to deliver high-quality work whilst also demonstrating value for money.

Client Development: You will keep your eyes open and your ears to the ground for opportunities to grow your client accounts

Financial Management & Accountability: You will be commercially driven to deliver projects on budget and on time.

Mentorship: You make it a personal point of pride to help junior members of your team develop their skills and understanding of the creative industry to maximize their potential and help them thrive at JDO and beyond.

JDO Client Partnership

We are a high-calibre team with a reputation for going above and beyond client expectations. We do this by constantly challenging our ‘ways of working’ to improve and continuously strengthen the quality of the work we deliver.

Beyond the skillset and the mindset necessary to deliver impactful projects, each member our team possesses:

• A passion for creativity with a genuine fascination for brand design
• A global outlook with insatiable curiosity about different consumers, markets and categories
• A personal commitment to the team with a willingness to support those who are leading and nurture those who are learning

JDO UK

JDO UK is comprised of two studios – our HQ in the beautiful historical town of Royal Tunbridge Wells and the other in heart of Central London. Though each member of our team is officially based at one of these studios, we all work together as a united front. In moving between these two locations, JDO team members benefit from a periodic change of scene, whilst also giving us the opportunity to cross pollinate ideas and support one other to deliver the strongest creativity possible.

We are currently looking for candidates who would be based out of either location.

JDO’s international team of designers, brand strategists and client service consultants band together to deliver creative excellence to the world’s most loved and influential brands.

With a scope of services that includes branding & creative strategy, packaging & product design, innovation & sustainability solutions as well as experiential & campaign activation, JDO forges brand worlds that ignite connection, provoke emotion and keep brands relevant across an ever-changing landscape.

At JDO, we believe…

• That complex problems can be smartly solved with ingenious, elegant design
• That clients are our partners in creating positive change for our communities, our culture and our planet
• That work should nurture wellbeing as well as pay our bills
• That the people you work with are as important as the brands you work on
• That diversity and inclusivity are not trends, but the future

We embrace individuality and diversity and employ irrespective of background, age, ethnicity, colour, gender, disability, sexual or religious orientation and marital status. We invest heavily in our people and help them drive their personal development. We offer very competitive salaries, exceptional benefits and WFH flexibility.