The Role

As a Senior Retoucher, you will contribute to the creation of high-quality visual assets that align with JDO’s creative vision and client expectations. 

You’re an on-pack specialist who can flex with confidence into off-pack, adapting tone and approach while keeping visual coherence. You know when to hero the product, when to hold back, and how to balance emotion with accuracy.

From first render to final pixel, you bring vision, care and precision, delivering on-pack and off-pack visuals that provoke emotion and build belief.

You’re a confident, craft-led creative with a sharp eye, steady hand and a deep understanding of how to make visuals sing. You bring calm leadership to the retouching process, blending creative thinking with technical finesse and a deep respect for design intent. You thrive in collaborative environments, lifting the quality of the work and the confidence of the team around you. You see beyond the task to the story, aligning imagery with emotion, brand and belief. 

While we think we're looking for a Senior Retoucher, we'll also consider candidates at a midweight level, so please don’t hesitate to apply even if you’re not quite ready to step up to a senior role; we can nurture and develop the right potential.

Responsibilities

• Apply an expert creative eye to rendered images and photographic assets, recognising and coaching in what constitutes strong visual storytelling.
• Excel in the development of emotive and engaging imagery, contributing ideas and experimenting with new techniques whilst encouraging and supporting others
in this process.
• Demonstrate and communicate a recognition of what is required to enhance and elevate images to the highest quality standards whilst aligning with the creative vision for the brand.
• Utilise Photoshop, its associated image-processing apps and AI assisted platforms to produce high-quality assets.
• Apply and advise on image processing skills related to specific production processes and deliver artwork ready assets to support the production team in meeting deadlines.
• Maintain organised file structures and adhere to JDO’s file management standards to ensure seamless collaboration. Apply intuitive file construction and full editability while avoiding unnecessary over-complication. Advise others on conformity to these processes and principles.
• Plan and manage personal workloads to meet project deadlines, delivering work that meets client and internal expectations.
• Assist in project estimation and timeline planning where required.
• Apply a firm understanding of the design process and the role of retouching in enhancing JDO’s creative offerings.
• Provide regular updates on project progress, ensuring the team and stakeholders are informed of any challenges or required adjustments.
• Actively participate in and encourage team discussions, critiques and feedback sessions.
• Show a proactive attitude toward learning, demonstrating an eagerness to expand and nurture technical and creative knowledge.
• Take initiative to explore new tools, techniques, and approaches, sharing discoveries with the team.
• Support and mentor junior and middleweight members of the creative team.

Location & flexibility

• Role is based in Tunbridge Wells (ideally) or London
• Flexible working can be discussed, but studio time is important to team success
• Minimum 32 hours per week with at least 2 days in either UK studio
• Ideally full-time (40 hours per week), which would be 3 days per week in either studio

Sound like a fit? Let’s talk.
We want to work with the best – especially those who understand personal care and know how to make it meaningful, fresh and truly well-crafted. Please complete the application form and we'll be in touch.

Please note: Previous applicants need not reapply. No recruiters please. Regretfully, we can't always respond to every applicant, but we do try.

We believe in equal opportunity

We embrace individuality and diversity and employ irrespective of background, age, ethnicity, colour, gender, disability, sexual or religious orientation and marital status. We invest heavily in our people and help them drive their personal development. We offer very competitive salaries, exceptional benefits and WFH flexibility.

JDO’s international team of designers, brand strategists and client service consultants band together to deliver creative excellence to the world’s most loved and influential brands.

With a scope of services that includes branding & creative strategy, packaging and product design, innovation & sustainability solutions as well as experiential and campaign activation,

JDO forges brand worlds that ignite connection, provoke emotion and create belief.

At JDO, we believe…

• That complex problems can be smartly solved with ingenious, elegant design
• That clients are our partners in creating positive change for our communities, our culture and our planet
• That work should nurture wellbeing as well as pay our bills
• That the people you work with are as important as the brands you work on
• That diversity and inclusivity are not trends, but the future

JDO Creative

We are an award-winning team known throughout the industry for imaginative problem-solving, innovative ideas, and absolutely stunning design. We hold ourselves and our work to the highest of standards and, in fostering a culture of collective creativity, we’re living proof that the whole is greater than the sum of its parts.

Beyond the skillset and the mindset necessary to sustainably deliver powerful design, each member our team possesses:

Creativity Bravery

A willingness to take risks, challenge assumptions and zig when everyone else is zagging.

Individuality

A unique approach, perspective and talent that adds a different dynamic to our team.

Vision

The ability to see the potential and possibility in every project and every challenge.

JDO UK

JDO UK comprises two studios – our HQ in the beautiful historical town of Royal Tunbridge Wells and the other in the heart of Central London. Though each member of our team is officially based at one of these studios, we all work together as a united front. In moving between these two locations, JDO team members benefit from a change of scenery with two beautiful office spaces, whilst also giving us the opportunity to cross pollinate ideas and collaborate to deliver our best creative potential.